Facebook Specific Variables

As part of FlowBridge Connect functionality, we will populate your flow with specific variable that you can use at your own will. All you need to do is create the variable name in Voiceflow and FlowBridge Connect will automatically populate them with information

Here are the Facebook specific variables you can create:

Variable Name	Value	Description
Channel	String	the channel the user is communicating on. It will be "facebook" for Facebook conversations
user_id	Integer	Facebook Page-Scoped User ID (PSID) (e.g., 1234567890)
channel_user_id	Integer	This is the same as user_id and exists only to unify the variable naming across all integration channels

For more information on the variables, check out the Automatically Populated Variables page