Telegram Group Based Bots

You can invite your bot in to a group and provided automated voiceflow responses based on the conversation. The bot will require admin permissions to successfully be able to process messages.

Once you have created the integration, and you go to the view or edit integration page, you have the option to choose how message processing happens.

It is recommended to set it to Only process mentions and commands as this will only initiate the processing upon explicitly being mentioned in a group. When set to process all messages it will send every incoming message in the group for processing to voiceflow and consume a credit on your account for each message.

Both normal bot communications and bots within a group support human handoff functionality. Group bots will show up as the group name in the chat messages section on the client panel.