WhatsApp Specific Variables
As part of FlowBridge Connect functionality, we will populate your flow with specific variable that you can use at your own will. All you need to do is create the variable name in Voiceflow and FlowBridge Connect will automatically populate them with information
Here are the WhatsApp specific variables you can create:
user_name
String
The name of the user messaging you
phone_number
Integer
The phone number of the user, without the "+" added before it.
Channel
String
the channel the user is communicating on. It will be "whatsapp" for WhatsApp conversations
user_id
Integer
This is the same as phone_number but exists to unify the variable naming across channels
channel_user_id
Integer
This is the same as phone_number but exists to unify the variable naming across channels
phone_number_id
Integer
This is the Phone Number ID for the WhatsApp user. This can be used to send additional messages outside of the FlowBridge Connect platform and differs from the phone_number itself
For more information on the variables, check out the Automatically Populated Variables page
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